Returns and Warranty

Return Policy

We're confident you will love your Wearhaus Arc, but if you are unhappy with your product for any reason, we've got your back! We accept returns within 30 days of you receiving your order, no questions asked.

To initiate a return, email us at support@wearhaus.com with your order number and we will provide you with a return address. Once we receive your returned unit we will issue you a 100% refund to your original payment method.

 

Warranty Policy

We stand by the quality of our products one hundred percent. Our manufacturer warranty lasts for 1 year and covers all parts and labor for manufacturing defects. Some examples of manufacturing defects include:

  • Broken or cracked headband
  • Product not turning on or not charging
  • Audio not playing out of one or both sides

Please email support@wearhaus.com for any warranty inquiries. For US customers, we will generate a return label for you to use to send back your defective unit.

For international customers, due to the unpredictable nature of international shipping from country to country, we ask that you ship your defective unit back to us using your method of choice, and we will cover the cost to ship your repaired unit back to you.

  

By ordering from our website you are stating that you agree to all of the above paragraphs.